Question 1

What areas of South Coast Metro can you reach?

Accepted Answer

All of South Coast Metro, including near South Coast Plaza, Segerstrom Center, Metro high-rises, and Town Center. If you're anywhere in the South Coast Metro area, you're inside our standard service zone — no travel surcharge.

Question 2

Can you mount a TV on any wall type in South Coast Metro?

Accepted Answer

The mounting method depends on what is behind the finish, not just whether the surface looks like drywall, plaster, brick, block, or stone. Your technician verifies the wall assembly and TV load on site, then uses compatible, load-rated hardware where mounting is feasible.

Question 3

What happens if something goes wrong with my South Coast Metro install?

Accepted Answer

You're covered twice: $2M insurance on the technician and a 3-year workmanship warranty on the install itself. If a mount we installed in South Coast Metro ever loosens, the return visit costs nothing.

Question 4

Is above-fireplace TV mounting available in South Coast Metro?

Accepted Answer

Above-fireplace mounting may be available after the installer checks the wall structure, surface material, heat exposure, clearances, and a safe cable route. If the location is suitable, you can also discuss a pull-down mount for a lower viewing position.

Question 5

Do you install outdoor and patio TVs in South Coast Metro?

Accepted Answer

Yes, for suitable covered-patio and outdoor locations. Use equipment rated for the actual environment; the installer will assess the wall, exposure, placement, and sealing needs before confirming the mounting plan.